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Practice update 

Water Leak

Following the major water leak at West Quay Medical Centre, we are currently unable to open our automated doors at the rear entrance of the surgery.

Please use the main entrance when attending.

We apologise for any inconvenience caused.

Surgery Closure

The surgery will be closed on Wednesday 19th June from 13:00 for essential staff training.


Our phone lines will be open as normal the following day (Thursday 20th June) from 08:00 with the surgery opening at 08:20.


Please contact the Out of Hours Team on 01446 729562 should you require urgent medical advice whilst we are closed.

We apologise for any inconvenience caused.



A Carer is a person who provides unpaid help on a regular basis, to a relative, neighbour or friend who is unable to manage at home due to long term illness, age or disability. Caring can be rewarding but it can also affect your homelife, worklife, free time and your relationship with the person you care for. You don’t have to live in the same house as that person to be their carer. Carers are not paid a wage to provide support and are sometimes referred to as unpaid or informal carers.

As more and more of us take on the role of caring for someone, it is likely that either we are, have been, or know a carer. According to figures released from the 2011 census, there are 15,575 carers in the Vale of Glamorgan, and most of them are not accessing the support available. This represents a 12 per cent increase in the number of carers in the Vale in a decade.

Are you a Carer?  We hold a register of Carers and/or Patients who have a Carer and may be able to offer you additional help, support or signpost you to organisations that can help with all types of queries including advice about benefits, housing, respite care and support groups.

Carers packs are available at the surgery.  Please ask about a pack and form to identify yourself as a Carer/ someone who is cared for.

We also have a Carers Champion who you can speak with who will help guide you to the most appropriate person or agency if you are having any difficulties and a dedicated Carers notice board in the ground floor waiting room.

Useful links:  01446 704604/ 01446 700111 Signposting and Advice for Carers  (useful resource linking in with NHS Direct Wales)  (UK wide carers support, with specific information for Wales)
0300 123 1053  The Dewis Cymru website aims to help you by providing quality information from a network of social care, health and third sector organisations across Wales.

Woody’s Lodge website

Woody’s Lodge provides an inviting meeting space for veterans of the Armed Forces, Emergency Services and Reservists to re-engage with life, their families and their communities. Woody's Lodge also provide free transport to their base at Amelia Trust Farm:

Greenlinks Community Transport InformationVale of Glamorgan Telecare Information

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