Doctors

Dr Stephen J Matthews (m)

MB BCh (1986) Cardiff Medical School

MB BCh Dip Diabetes

Dr Matthews supports Cardiff City Football Club and is a keen golfer.

Dr Matthews usually works Mondays, Tuesdays, and Wednesdays.

Dr Susan J Goodfellow (f)

MBBS (1985) University of London

MRCGP - Member of the Royal College for GPs

MRCP - Member of Royal College of Physicians

DRCOG - Diploma of Royal College of Obstetricians and Gynaecologists

FFPRHC - Faculty Family Planning and Reproductive Healthcare

Dr Goodfellow has a special interest in dermatology and helps treat a wide variety of cosmetic and non-cosmetic skin conditions. Sue spends her spare time horse-riding.

Dr Goodfellow usually works Mondays, Tuesdays, and Wednesdays.

Dr Rhodri G Lewis (m)

MB BCh (1999) University of Wales

Dr Lewis has a particular interest in helping treat musculoskeletal problems, sports injuries and also paediatric and palliative care medicine. He is the Practice Lead GP for supporting Ty Hafan Hospice.

His outside interests include being specialist doctor for rugby matches, especially for Ospreys and World Cup events. He has a wide taste in live music.

Dr Lewis usually works Mondays, Tuesdays, Wednesdays, and Fridays.

Dr J Louise Jenkins (f)

MBchB (2002) Birmingham

MRCGP - Member of the Royal College of General Practitioners

DRCOG - Diploma from the Royal College of Obstetrics and Gynaecologists

DCH - Diploma in Child Health

Dr Jenkins usually works Mondays, Wednesdays, and Thursdays.

Dr James M L Martin (m)

MB BCh (2005) University of Wales

MRCGP (2010) - Member of the Royal College of General Practitioners

Diploma in Geriatric Medicine

Dr Martin spends his spare time perfecting his cooking skills, practising martial arts and winter sports.

Dr Martin usually works Mondays, Wednesday mornings, Thursdays & Fridays.

Dr Robert Glenn (m)

MB BCh (2009) University of Wales

Dr Glenn enjoys running, walking his dog, and is also the team Doctor for Aberavon RFC.

Dr Glenn usually works Tuesdays, Wednesdays, Thursdays & Fridays.

Dr Catherine E Wray (f)

MB BCh (2007) University of Wales

Dr Catherine Wray is a salaried general practitioner, and joined the practice in 2012. When Dr Wray is not working, she enjoys an active lifestyle, and is a keen skier, cyclist, runner and tennis player.

Dr Wray usually works Mondays, Tuesdays, Thursdays, & Fridays.

Registrars

West Quay Medical Centre is proud to be a training Practice for General Practitioners. Every year we train Doctors who have already been qualified at least four years, they work with us during the final year of their vocational training to become independent GPs.

The following Doctors are currently with us:

Dr Lloyd Evans

Dr Rhiannon Watson

Nurse Practitioners

Susan Carter, MSc                              Patricia McKenna                 

(Advanced Nurse Practitioner) 

Our Nurse Practitioners can help you with general illness and referrals.  They can diagnose and prescribe appropriate medication for:

Minor Illness - That may develop within 24 - 48 hours

• Common infections of eyes, ears, throat, chest, skin etc
• Childhood illnesses such as chicken pox, tonsillitis, impetigo, etc
• Urinary tract infections

Contraception

• New and repeat prescriptions

Teenage Health Issues

Well Woman

• New and repeat HRT
• Cytology
• Sexual Health Screening
• Weight Reduction

Pre-Conceptual Advice

Lumps, Bumps & Skincare

Acute and Chronic Wound Care/Infections

Telephone Advice on Medication/Immunisation

Chronic Diseases

• Diabetes
• Coronary Heart Disease
• Hypertension
• Rheumatology
• Chronic Obstructive Pulmonary Disease
• Asthma
• Warfarin Monitoring

Susan Carter can also help with:

• Coil fitting, Checks, Removal and General Advice

Minor Illness Nurse

Rachel Dodsworth is our Minor Illness Nurse, but is also currently undertaking Advanced Nurse Practitioner Training.

Rachel will be able to help you with:

• Minor illnesses (over 5 year old's only) such as chest/urine infections, ear pain and sore throats
• Skin issues
• Diabetes
• Asthma
• Contraception Advice
• Blood Pressure Advice 

Nurses

       Pamela Pattenden                                 Amy Owen 

              Lorna Davies 

Our Nurses can help you with:

• Ear Syringing
• Wound Dressing
• Pre-arranged Blood Samples
• Removal of Sutures (Unless as a result of a visit to A&E)
• Contraceptive Repeat Prescriptions
• Emergency Contraception
• Routine Injections
• Smoking Cessation Advice
• Healthy Lifestyle Advice
• Weight Loss Advice
• Travel Vaccines
• Chronic Disease Management
• Vaginal Swabs
• Asthma checks
• HRT repeat prescriptions
• Smears
• Lorna can also help with the contraceptive implant

Healthcare Assistants

         Donna Hill                                         Norma Morris 

Our healthcare assistants can help you with:

• Blood Pressure Checks
• ECGs
• Blood Samples
• Over 75s Health Checks
• Urine Testing
• Minor dressings
• Flu Vaccines
• Vitamin B12 injections
• Diabetic checks
• Basic asthma checks including inhaler techniques
• Shingles vaccination 
• Vaginal swabs
• Ear syringing 
• Smoking cessation 

Practice Management

Mrs Clare Evans (f)

Clare is the Practice Manager for West Quay Medical Centre and is responsible for the overall management of the Practice.

Clare has a nursing background and has been working within the NHS since 1989. She started her career as a Nurse and then moved on to Health Management, management within secondary care, primary care and service improvement.

Miss Josie Smith (f)

Josie is the Practice Manager Assistant at West Quay Medical Centre. Josie is responsible for supporting the Practice Manager and the smooth running of the Practice's operational functions.

Administration

Mrs Janice Watts (f)

Janice is responsible for computer and telephone systems, including the electronic patient record system, appointment booking system, and clinical audit data.

Administration team

There are three practice administrators who ensure that patient records are properly updated, for example with discharge summaries from hospital, patients joining and leaving the Practice, summarising case notes etc

Debbie, Lois, and Tina the Practice Administrators. 

Reception

Linda Davis, Reception Manager (f)

West Quay employs 12 receptionists split over its two sites in Barry and Rhoose. 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.  Please don't therefore be offended if they ask questions about your health condition - they simply want to help you find the most appropriate appointment or give advice they have advised to by the GPs. 

They also perform other important tasks such as administering repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.

Secretaries

Miss Jo Bruen (f)

Jo is responsible for ensuring referrals to secondary care are actioned, and helps make sure requests for information (eg copies of patient records) are fulfilled. The secretary also helps make sure the administrative side of the Practice operates smoothly.

Carl Barrett - Practice Clinical Pharmacist

MPharm (2010) University of Bath

MRPharmS – Member of the Royal Pharmaceutical Society

Diploma in Clinical Pharmacy

Independent Prescriber 

Carl’s role in the Practice involves support with medication related issues and medicine safety. He holds medication review clinics at the Practice and has a special interest in Type 2 Diabetes and Chronic Disease Management.

Outside of work his interests are cycling, running and playing the trombone and piano.

Community Midwives

An excellent team of nurses who care for the mother during pregnancy and after birth. Antenatal clinics are held at West Quay Medical Centre and our branch surgery at Rhoose.
Community Nurses

Our excellent team are attached to the surgery and are based at Broad Street Clinic.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

The health visitors are based at the Cadoxton Clinic and can be contacted by telephone on 01446 722628.

Counsellors

We have a practice-based counsellor who offers help to those with bereavement, stress-related and family problems.

Attached Staff

Training Practice

Vacancies

Are you looking to work as part of an enthusiastic, forward thinking team? As a practice we embrace innovation and service improvement having recently been shortlisted for an ‘NHS Wales Award’ for our work in prudent health care to improve access for our patients.

We are looking for a motivated forward thinking Pharmacy Technician with primary care experience to join the multi-disciplinary team at West Quay Medical Centre.

The practice team consists of 6 GP partners, a salaried GP, 2 Registrars, Clinical Pharmacist, 2 Advanced Nurse Practitioners, a trainee Nurse Practitioner, 3 Practice Nurses, 2 HCA’s and a very supportive admin and reception team.

Working as part of an established and supportive clinical team you will be undertaking a range of prescribing support duties with excellent opportunities for continued professional development, mentorship and support.

The role will be varied and you will be expected to undertake work alongside the practice pharmacist to answer medication queries and manage repeat prescription authorisations and re-authorisations, undertake medicines reconciliation and various aspects of the medicines management. You will also provide prescribing advice and support to the practice clinical team which will include undertaking audits, developing protocols, providing feedback to prescribers and monitoring improvements.

As part of your role you will also support the practice pharmacist with chronic disease management,  shared care and anticoagulation medication process. As such it is essential for you to have previous primary care experience.

We believe this to be an exciting opportunity for a pharmacy technicians who wants to apply their skills to ensure safe and efficient prescribing in general practice and we welcome informal visits to meet the practice team.

In return we offer:

• NHS Pension
• CPD opportunities
• Mentorship and support
• A career in a training practice
• Attractive location in a modern purpose built premises

For an informal discussion about the role or to arrange an informal visit please contact Clare Evans, Practice Manager or Carl Barrett, Clinical Pharmacist on 01446 722792

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

Interviews will take place either the week commencing: 15th October or 22nd October

To apply please visit:

https://www.jobs.nhs.uk/xi/vacancy/58a75d83f288b6303fbd5f3b2245ad64/?vac_ref=915256750

Primary Care Pharmacy Technician Job Description and Person Specification