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Are you in need of healthcare advice?

If you have toothache, sore or bleeding gums, troublesome wisdom tooth, tooth sensitivity or other types of facial pain your Primary Choice is a Dentist

If you have problems with your eye health like injuries, pain, swelling, visual loss or disturbance your Primary Choice is an Optometrist

If you have a minor illness like coughs, colds, diarrhoea or headaches or need advice on medications your Primary Choice is a Community Pharmacist

If you call your GP Practice you will speak to the GP Receptionist. They are trained to ask questions about your healthcare needs to help signpost you to the most appropriate person to provide advice or treatment

Your General Practice Nurse is your Primary Choice for wound and minor injury treatment, contraception advice and reviews, immunisations, blood monitoring and chronic illness reviews.

By making the right Primary Choice means your GP can spend time with the most vulnerable, complex and very ill patients.

Practice Management

Mr Gareth Thomas (m)

Mr Gareth Thomas MSc. joined the Practice in April 2019. He heads up the business side of the Practice and is responsible for providing Business Advice, Managing the Whole Practice Team and ensuring the efficient deployment of all Practice Resources.

Miss Josie Smith (f)

Josie is the Practice Manager Assistant at West Quay Medical Centre. Josie is responsible for supporting the Practice Manager and the smooth running of the Practice's operational functions.



Mrs Janice Watts (f)

Janice is responsible for computer and telephone systems, including the electronic patient record system, appointment booking system, and clinical audit data.

Administration team

There are four practice administrators who ensure that patient records are properly updated, for example with discharge summaries from hospital, patients joining and leaving the Practice, summarising case notes etc


Linda Davis, Reception Manager (f)

West Quay employs 12 receptionists split over its two sites in Barry and Rhoose. 

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.  Please don't therefore be offended if they ask questions about your health condition - they simply want to help you find the most appropriate appointment or give advice they have advised to by the GPs. 

They also perform other important tasks such as administering repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits.


Miss Jo Bruen (f)

Jo is responsible for ensuring referrals to secondary care are actioned, and helps make sure requests for information (eg copies of patient records) are fulfilled. The secretary also helps make sure the administrative side of the Practice operates smoothly.

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