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Practice update 

Water Leak

Following the major water leak at West Quay Medical Centre, we are currently unable to open our automated doors at the rear entrance of the surgery.

Please use the main entrance when attending.

We apologise for any inconvenience caused.

Surgery Closure

The surgery will be closed on Wednesday 19th June from 13:00 for essential staff training.


Our phone lines will be open as normal the following day (Thursday 20th June) from 08:00 with the surgery opening at 08:20.


Please contact the Out of Hours Team on 01446 729562 should you require urgent medical advice whilst we are closed.

We apologise for any inconvenience caused.

Nurse Practitioners


Susan Carter, MSc                              Patricia McKenna                 

(Advanced Nurse Practitioner) 

Our Nurse Practitioners can help you with general illness and referrals.  They can diagnose and prescribe appropriate medication for:

Minor Illness - That may develop within 24 - 48 hours

  • Common infections of eyes, ears, throat, chest, skin etc
  • Childhood illnesses such as chicken pox, tonsillitis, impetigo, etc
  • Urinary tract infections


  • New and repeat prescriptions

Teenage Health Issues

Well Woman

  • New and repeat HRT
  • Cytology
  • Sexual Health Screening
  • Weight Reduction

Pre-Conceptual Advice

Lumps, Bumps & Skincare

Acute and Chronic Wound Care/Infections

Telephone Advice on Medication/Immunisation

Chronic Diseases

  • Diabetes
  • Coronary Heart Disease
  • Hypertension
  • Rheumatology
  • Chronic Obstructive Pulmonary Disease
  • Asthma
  • Warfarin Monitoring

Susan Carter can also help with:

  • Coil fitting, Checks, Removal and General Advice

Minor Illness Nurse

Rachel Dodsworth is our Minor Illness Nurse, but is also currently undertaking Advanced Nurse Practitioner Training.

Rachel will be able to help you with:

  • Minor illnesses (over 5 year old's only) such as chest/urine infections, ear pain and sore throats
  • Skin issues
  • Diabetes
  • Asthma
  • Contraception Advice
  • Blood Pressure Advice 


       Pamela Pattenden                                 Amy Owen 

              Lorna Davies 

Our Nurses can help you with:

  • Ear Syringing
  • Wound Dressing
  • Pre-arranged Blood Samples
  • Removal of Sutures (Unless as a result of a visit to A&E)
  • Contraceptive Repeat Prescriptions
  • Emergency Contraception
  • Routine Injections
  • Smoking Cessation Advice
  • Healthy Lifestyle Advice
  • Weight Loss Advice
  • Travel Vaccines
  • Chronic Disease Management
  • Vaginal Swabs
  • Asthma checks
  • HRT repeat prescriptions
  • Smears
  • Lorna can also help with the contraceptive implant

Healthcare Assistants

         Donna Hill                                         Norma Morris 

Our healthcare assistants can help you with:

  • Blood Pressure Checks
  • ECGs
  • Blood Samples
  • Over 75s Health Checks
  • Urine Testing
  • Minor dressings
  • Flu Vaccines
  • Vitamin B12 injections
  • Diabetic checks
  • Basic asthma checks including inhaler techniques
  • Shingles vaccination 
  • Vaginal swabs
  • Ear syringing 
  • Smoking cessation 
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