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Noticeboard

Patient Notice 

Surgery Closure

The surgery will be closed on Wednesday 17/10/2018 from 13:00 for essential staff training.

 

Our phone lines will be open as normal the following day (Thursday 18/10/2018) from 08:00 with the surgery opening at 08:20.

 

Please contact the Out of Hours Team on 01446 729562 should you require urgent medical advice whilst we are closed.

Flu Season

Upcoming walk-in Clinics

  • Thursday 18th October (West Quay) - Call in anytime between 13:30 and 16:50
  • Saturday 27th October (West Quay) - Call in anytime between 09:00 and 11:45
  • Wednesday 31st October (West Quay) Children's (2-3 year olds) Halloween party between 13:30 - 16:30
  • Saturday 10th November (West Quay and Rhoose )- Call in anytime between 09:00 and 11:45

See our latest news page for further information! 

Welcome to West Quay Medical Centre

West Quay Medical Centre is located at the edge of Barry town centre, overlooking the Barry Innovation Quarter.  In brand new premises, we offer the full range of local medical services.  Further afield, our Rhoose branch surgery meets the needs of residents in Rhoose and the rural areas around Barry. 

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and support staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.  From annual vaccinations against flu, to travel vaccinations, smoking cessation support and contraceptive advice, we can help meet your health needs.  In addition to our own team, the Practice also supports a range of other healthcare professions including podiatry and physiotherapy as well as mental health counselling. 

Let us know

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to improve the way we look after you.

askmygp

Click The Logo Below To Access Our Ask My GP Online Service 

Ask My GP will be available 08:00 - 18:00 Monday to Friday (excluding bank holidays)

Routine Requests will be dealt with up until 13:00 daily, only urgent requests will be dealt with after this time

Should you need urgent medical advice whilst we are closed, please contact the out of hours team on 01446 729562 

By using Ask My GP you will be able to get help and advice for your problem faster. You will need to create a login, answer a few questions and we will respond to you within our working hours. 

  • For routine enquries or advice on the same day please put your request in before 13:00, we will only deal with urgent requests after this time
  • We will aim to get back to you within 24 hours
  • You can select if you prefer a telephone or email response
  • You can choose a specific GP / Nurse Practitioner. However, we cannot always guarantee that they will have the capacity to deal with your request, in such cases  your request will be passed to another clinician
  • You can only use this service if you are a permanent patient at the Practice

 Please see further information in PDF format below on how to use the system.

How does Ask My GP work?

How do I register for Ask My GP?

How do I register for Ask My GP if I am a carer for a patient?

How do I register if I am a parent or guardian for my child?

Patient Feedback:

"I’ve used the new system twice and on both occasions have received a very quick response and access to my GP which has been much easier for me than the previous system and fits in better with my working day"

"A very efficient way of communicating and not having to wait on the phone for long periods of time. Thank you very much"

"Easy to book/cancel appointment for a time that's convenient for the patient"

"At the moment I’m stuck without a car, working full time and have two small children. It was a dream not to have to arrange time off work to come in to the surgery. With a stressful life at the moment this has made such a difference. I even got great medical advice about my asthma"

Keep up to date by following us on:

Facebook - @westquaymedicalcentre 

Twitter -    @WestQuayMC  

Happy with our service? Leave us feedback on Google Reviews using the link below:

https://www.google.com/search?source=hp&ei=WYJ9W9-kJMH3qwGLra6wDg&q=west+quay+medical+centre&oq=west+quay+&gs_l=psy-ab.3.0.0l10.174.1269.0.2223.10.8.0.2.2.0.166.501.3j2.5.0....0...1c.1.64.psy-ab..3.7.516...0i131k1.0.6hEOcDGV_y4

 

(Site updated 17/10/2018)
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